D uring the exchange, Netshiunda was called a “kwerekwere,” a derogatory term commonly used to label someone as a foreigner. He was also criticised for not speaking isiZulu. Netshiunda remained calm throughout the confrontation, responding without raising his voice and continuing to perform his duties.

Colonel Netshiunda is South African-born and hails from Limpopo province. His home language is Tshivenda, one of South Africa’s official languages. His appointment in KwaZulu-Natal reflects the national character of SAPS, which deploys officers across provinces regardless of their language or place of origin.

The incident has sparked wider public debate about tribalism and discrimination. Some commentators have pointed out that for more than a decade, former KZN SAPS spokesperson Brigadier Jay Naicker served in the same role and communicated primarily in English, without facing similar public hostility over language or origin.

In a statement, SAPS strongly condemned the remarks directed at Netshiunda, describing them as discriminatory, offensive, and contrary to the values of the Constitution. The organisation emphasised that discrimination based on culture, language, or race has no place in South Africa’s democracy.

SAPS further noted that KwaZulu-Natal, like all provinces, is home to people from many racial, cultural, and linguistic backgrounds. Police stations across the country are staffed by officers from diverse communities, a diversity the service says strengthens its ability to serve the public.

“It is unfair and disappointing for any member of the public to treat a police officer in this manner,” SAPS said, adding that Netshiunda is a qualified and dedicated officer committed to serving all who live in the country.

The police service called on communities to promote tolerance, respect, and social cohesion, warning that tribal or cultural intolerance undermines unity and the rule of law.

As the video continues to circulate, the incident has become a reminder of ongoing challenges around identity, language, and inclusion in South Africa — a nation built on the recognition of diversity and equal citizenship.